Privacy Policy
Effective Date: February 17, 2026
Last Updated: February 17, 2026
Welcome to Kvik ( Gym Jaao ), a digital fitness platform operated by KRKP PRIVATE LIMITED ("Company", "we", "us", or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and services ("Services") available on Google Play Store.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Developer Information
- Developer Name: KRKP PRIVATE LIMITED
- Developer Type: Organization
- Registered Office: Dheer Nagar Phase 1, Maruti Estate Road, Agra 282010, India
- Email: support@gymjaao.com
- Phone: +91-6397595806
2. Information We Collect
Personal Information
When you create an account or use our Services, we collect:
- Name, email address, phone number
- Gender, age, and fitness level
- Account credentials and authentication data
- Payment information (processed securely)
- Feedback, messages, and support communications
Health and Fitness Data
We collect:
- Workout history and exercise routines
- Fitness goals and progress metrics
Device and Usage Information
Automatically collected:
- Device type, operating system, and model
- IP address and device identifiers
- App usage patterns and interaction data
- Crash reports and diagnostic information
- Location data (only if you grant permission)
3. How We Use Your Information
- To provide, maintain, and improve our fitness services
- To personalize your workout experience
- To track your fitness progress and provide recommendations
- To process payments and send billing information
- To respond to your inquiries and provide customer support
- To improve app performance, security, and features
- To comply with legal obligations and regulations
- To send service updates and promotional messages (with consent)
4. How We Share Your Information
We may share your information with:
- Service Providers: Firebase (analytics, crash reporting), Razorpay (payment processing)
- Legal Requirements: When required by law, court orders, or government authorities
- Business Transfers: In case of merger, acquisition, or business restructuring
Important: We do NOT sell, trade, or rent your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data
- Secure servers with SSL/TLS protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention and Deletion
We retain your personal data for as long as necessary to provide our Services and comply with legal obligations. You have the right to:
- Access your data: Request a copy of information we hold about you
- Delete your data: Request permanent deletion of your account and associated data
- Export your data: Obtain your fitness records and health metrics
- Withdraw consent: Revoke location or other permissions anytime
To exercise these rights, email us at support@gymjaao.com with the subject: "Data Request – [Your Name]"
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access your personal data
- Right to correct or update inaccurate information
- Right to delete your account and data
- Right to opt-out of marketing communications
- Right to withdraw consent for data processing
- Right to data portability
8. Third-Party Services
Our app integrates with the following third-party services:
We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.
9. Children's Privacy
Kvik ( Gym Jaao ) is not directed to children under 13 years of age. We do not knowingly collect personal information from minors without verified parental consent. If we discover that a child has provided personal information, we will delete it immediately. Parents who believe their child has provided information can contact us at support@gymjaao.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements, industry standards, or product features. Significant changes will be communicated via in-app notifications or email. Your continued use of the app after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
KRKP PRIVATE LIMITED
Email: support@gymjaao.com
Phone: +91-6397595806
Address: Dheer Nagar Phase 1, Maruti Estate Road, Agra 282010, India
Last Updated: February 17, 2026